Property Services Made Simple

One platform for landlords to manage all property maintenance — from reactive repairs to full refurbishments. Transparent pricing. Real-time tracking.

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Our Services

Everything a landlord needs — from quick quotes to complete managed
maintenance programmes across East Anglia.
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Book a Basic Quote

Get a fast, no-obligation itemised quote for any maintenance or repair work across your properties.
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Book a Report

Detailed property condition and compliance reports — ideal for pre-tenancy, mid-tenancy, and annual reviews.

Reactive Maintenance

Fast-response urgent repairs during working hours — we act quickly to prevent issues from escalating.
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Property Refurbishments

Full refurbishment packages from light refreshes to complete transformations to maximise rental yield.
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Insurance Works

We liaise directly with your insurer, handle all paperwork, and carry out approved repair works.
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Damp Surveys & Reports

Professional damp inspections, moisture diagnosis, and compliant reporting for landlords and property portfolios.
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Managed Services

End-to-end property maintenance management — sit back while we handle everything for your portfolio.

Why Landlords Trust Direct Landlord Services

Built specifically for property owners and letting agents who need reliability, clarity, and speed.
Fully Insured & Vetted

Every contractor is fully insured, background-checked, and qualified for the work they carry out.

Prompt Urgent Response

We prioritise urgent repairs and aim for same-day or next working day attendance wherever possible.

Qualified Tradespeople

Our network of specialists covers plumbing, electrical, carpentry, roofing, and more — all under one platform.

Transparent Fixed Pricing

You approve a fixed-price quote before any work begins. No surprises, no hidden fees.

Real-Time Job Tracking

Track every job from request through to completion via your secure client dashboard, 24/7.

5-Star Rated Service

Consistently reviewed as excellent by landlords and letting agents across East Anglia.

How It Works

From sign-up to job completion — managing your property maintenance has never been this straightforward.
1
Create Your Free Account

Sign up in minutes. No credit card required. Set up your profile and you're ready to go.

2
Add Your Properties

Add one or more rental properties to your account. Each property gets its own job history, documents, and reports.

3
Request Maintenance or a Quote

Submit a maintenance request or book a quote directly from your dashboard. Describe the issue and upload photos if needed.

4
Review & Approve Quotes

Receive a fixed-price quote and approve or decline it from your portal — no phone calls required.

5
Track Jobs & Manage Payments

Follow every job in real time, receive completion reports, and pay invoices securely through your dashboard.

Manage Everything in One Place

Your client portal gives you complete oversight of every aspect of your property maintenance. Whether you manage one property or fifty, everything you need is just a click away — no chasing contractors, no paperwork headaches.

Submit and track maintenance requests

Upload photos and documents per job

Manage multiple properties in one place

Review and approve quotes before work starts

Pay invoices securely online

Access certificates and compliance reports

Property Maintenance Services in Norwich & Norfolk

Direct Landlord Services is the go-to platform for landlord repairs in Norwich and across Norfolk. Whether you need routine maintenance, an urgent fix, or a full end of tenancy repair, our team of qualified tradespeople is ready to help. We understand the pressures that come with managing rental property in Norwich — from keeping up with compliance requirements to turning around properties quickly between tenancies.
Our property maintenance services in Norwich are designed specifically for buy to let landlords, portfolio investors, and letting agents who need a reliable, professional partner on the ground. From a single room to an entire property, we handle property repairs in Norwich with transparent pricing and no hidden costs.
We cover the full range of rental property maintenance across Norwich and Norfolk — including reactive repairs, end of tenancy repairs, refurbishments, and compliance reports. Whether you own one property or manage dozens, our client portal gives you complete visibility over every job, invoice, and certificate — all in one place.

What Our Clients Say

Trusted by landlords and letting agents across East Anglia.
“I’ve used DLS for all my properties across Norfolk for the past three years. The client dashboard is excellent — I can track every job, approve quotes, and download certificates without ever picking up the phone.”

James H.

Portfolio Landlord, Norwich

“We manage over 80 properties and Direct Landlord Services has transformed how we handle maintenance. Their response times are excellent and the fixed pricing means no nasty surprises.”

Sarah M.

Letting Agent, Great Yarmouth

“From end of tenancy repairs to full refurbishments, DLS handles everything. The transparency around pricing and job updates is exactly what a busy investor needs.”

David C.

Buy-to-Let Investor, King's Lynn

Frequently Asked Questions

Everything you need to know before getting started.
We cover the whole of East Anglia, including Norfolk and parts of Suffolk. If you’re unsure whether we cover your area, use the address checker on this page or contact us directly.
Yes. Our reactive maintenance service is designed for urgent property repairs during standard working hours, Monday to Friday. We aim to attend on the same day or the next working day. For genuine life-threatening emergencies, please call 999.
Absolutely. Your client dashboard is built for portfolio landlords. You can add as many properties as you need, each with its own job history, documents, and invoices.
All work is fixed-price. You’ll receive an itemised quote and must approve it before any work begins. There are no hidden costs or call-out surprises.
You can submit a basic enquiry without an account, but creating a free account gives you access to the full client portal — including job tracking, document storage, and invoice management.
Yes. All contractors working through Direct Landlord Services are fully insured and hold the relevant qualifications for their trade.

Ready to simplify your property maintenance?

Join hundreds of landlords across East Anglia who manage all their property maintenance through Direct Landlord Services. Create your free account today.
Ready to simplify your property maintenance?
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Get in touch today to create your free account

Booking Form

Ready to simplify your property maintenance?

Join hundreds of landlords across East Anglia who manage all their property maintenance through Direct Landlord Services. Create your free account today.